2025 Continuous
learning program
Launch of CDS University…
A Commitment to
Continuous Improvement
Launch of CDS University…
A Commitment to
Continuous Improvement
Dear CDS Team,
We are thrilled to announce the launch of CDS University, our first-ever internally built, internally focused bespoke continuing education program, set to begin in January 2025. This 12-month curriculum of high-quality courses reflects our unwavering commitment to Continuous Improvement—one of our core values. Designed to support your growth, empower our teams, and ultimately enhance patient care, this program embodies CDS’s dedication to helping you align with our Three Guiding Principles.
Best of all, as a valued part of CDS, you have access to this exceptional programming at no cost to you.
This initiative is the result of tireless work by a dedicated team led by Sonni Virdi and an advisory group made up of select doctors from across our clinics. Their collective expertise and vision have shaped a comprehensive curriculum designed to satisfy your curiosity, elevate your clinical skills, broaden your knowledge, and strengthen the bonds within and across our national network. By investing in your development, we are creating opportunities for growth that benefits not only our doctors and teams but also the patients and communities we serve.
CDS University is more than a program—it’s a convenient and efficient way to bring lifelong learning to our people in a thoughtfully designed way. We look forward to seeing you engage with this exciting initiative, and we are confident that it will have a valuable impact on your career and our shared mission of delivering exceptional patient care.
Now come learn with us!
Jeremy D. Behar
Founder & CEO
Canadian Dental Services Corporation
2025
program summary
program designed for:
January 17, 2025
“Unlock the Secrets of Smiles”
January 17, 2025 by Dr. Kevin Davis
program designed for:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
- Treatment Coordinators
- Admins
February 21, 2025
“Perfecting the Perimeter of Smiles”
by Dr. Nader Hamdan
program designed for:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
March 20, 2025
“Making It Easy for Patients to Say “Yes!”
by Dr. Paul Homoly
program designed for:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
- Treatment Coordinators
- Admins
April 17, 2025
“Mastering High-Dollar Case Acceptance”
by Dr. Paul Homoly
program designed for:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
- Treatment Coordinators
- Admins
April 24, 2025
“Probing 101: Periodontal Assessment in General Practice” by Dr. Nader Hamdan
program designed for:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
May 23, 2025
“Shape Smiles Early: Space Maintenance, Early Orthodontic Interventions, and When to Refer”
by Dr. Kevin Davis
program designed for:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
- Treatment Coordinators
- Admins
June 20, 2025
“Master the Root of Success”
by SPEAR Institute
program designed for:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
- Treatment Coordinators
- Admins
July 18, 2025
“Revolutionize Your Practice”
by Dr. Nader Hamdan
program designed for:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
August 22, 2025
“Be Prepared, Stay Safe”
by SPEAR Institute
program designed for:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
- Treatment Coordinators
- Admins
September 19, 2025
“Navigate and Resolve”
by Doug McCann
program designed for:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
- Treatment Coordinators
- Admins
September 25, 2025
“Preventative Implant Management in the Hygiene Chair”
by Dr. Nader Hamdan
program designed for:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
- Treatment Coordinators
October 17, 2025
“Enhance Periodontal Care”
by Dr. Nader Hamdan
program designed for:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
- Treatment Coordinators
GUIDING PRINCIPLES
& CORE VALUES
Respectful
Candor
Accountability
Drives Quality
Embrace
Diversity
Open to
Continuous Improvement
Teamwork is Foundational
Exceptional
Service Delivery
PROGRAM OBJECTIVES
Deliver Comprehensive CE Programs:
- Ensure all continuing education programs meet the requirements and are aligned with the guidelines of provincial regulatory bodies, such as CDSA, RCDSO, and CDSS.
- Develop a broad range of in-person, online, and hands-on learning opportunities tailored to meet the needs of modern dental practice.
Foster Internal Professional Growth:
- Provide internal continuing education that enhances clinical and leadership skills for dentists, hygienists, and dental assistants within our organization.
- Establish mentorship programs to support early-career dentists and foster knowledge sharing among senior clinicians.
Strengthen External Educational Partnerships:
- Collaborate with accredited educational bodies and industry experts to deliver cutting edge training for partner dentists and dental professionals across Canada.
- Facilitate regional workshops, seminars, and online programs that address emerging trends and technologies in dentistry.
Uphold High Standards of Regulatory Compliance:
- Ensure that all educational offerings are in full compliance with the provincial regulatory standards of the CDSA, RCDSO, and CDSS.
- Regularly update course content to reflect changes in legislation, guidelines, and dental industry innovations.
Commit to Continuous Improvement and Feedback Integration:
- Establish a feedback system to continuously refine and improve the quality and relevance of CE programs based on participant evaluations.
- Conduct regular reviews and audits of the CE process to maintain alignment with both regulatory standards and industry needs.
Promote Excellence in Patient Care through Education:
- Design educational content that directly enhances clinical skills, ethical practice, and patient-centered care.
- Ensure that every dentist and dental professional in our network is equipped with the knowledge and skills to provide the highest quality of care.
This mission, vision, and goals framework reflects our commitment to lifelong learning, professional development, and excellence in the dental industry. Through continued investment in education, Canadian Dental Services will remain a leader in both clinical care and operational efficiency, setting benchmarks for success in the dental profession.
UNLOCK THE SECRETS OF SMILES:
2.0 CE credits
Dive Deep into Malocclusion, Master Treatment Planning,
and Explore Invisalign with Dr. Davis’ Expert Insights
Course Highlights
- Analyzing Malocclusion: Understanding the different types of malocclusions and what the GP can treat.
- Creating Effective Treatment Plans: Developing comprehensive orthodontic treatment plans for the GP.
- Invisalign: Utilization for the GP and how Dr Davis can be a SME on case selection and support.
- Case Studies: Review of orthodontic cases with detailed analysis and outcomes.
Program Designed For:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
- Treatment Coordinators
- Admins
JANUARY 17, 2025
7:00-9:00 pm EST
PERFECTING THE PERIMETER OF SMILES:
2.0 CE credits
Master Functional and Esthetic Crown Lengthening with
In-Depth Case Studies and Expert Insights
Course Highlights
- Functional Crown Lengthening: Indications, techniques, and clinical applications.
- Esthetic Crown Lengthening: Balancing function and esthetics in crown lengthening procedures.
- Case Studies: Detailed review of crown lengthening cases.
Program Designed For:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
FEBRUARY 21, 2025
7:30-9:30 pm EST
MAKING IT EASY FOR PATIENTS TO SAY “YES!”
2.0 CE credits
Course Highlights
- Effective Patient Communication: Building rapport and trust with patients. “Getting the Yes”
- Explaining Treatment Plans: Techniques to ensure patient understanding and acceptance.
- Managing Difficult Conversations: Strategies for handling patient concerns and how to overcome treatment objections.
- Team Communication: Enhancing collaboration and communication within the dental team.
- Patient Education: Strategies for educating patients about oral health and treatment options.
- Social Media and Marketing: Leveraging social media for patient engagement and practice growth. How to build your brand.
Program Designed For:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
- Treatment Coordinators
- Admins
MARCH 20, 2025
7:30-9:30 pm EST
MASTERING HIGH-DOLLAR CASE ACCEPTANCE
2.0 CE credits
Course Highlights
- Comprehensive Treatment Planning: Assessing patient needs and developing holistic treatment plans.
- Multidisciplinary Approach: Integrating different modalitites for optimal patient care.
- Risk Management: Identifying and mitigating potential complications.
- Patient-Centered Care: Tailoring treatment plans to individual patient preferences and conditions.
Program Designed For:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
- Treatment Coordinators
- Admins
APRIL 17, 2025
7:30-9:30 pm EST
PROBING 101:
2.0 CE credits
Periodontal Assessment in General Practice
Course Highlights
- Understanding Periodontal Probing: Learn the fundamentals of probing, including technique, anatomy considerations, and charting.
- Identifying and Diagnosing Periodontal Disease: Understand how to interpret clinical findings, including pocket depths, bleeding, and attachment loss, to identify and classify periodontal conditions. AAP classification simplified.
- Treatment Planning in General Practice: Develop tailored hygiene treatment plans for mild to moderate periodontitis, including scaling, root planing, and ongoing maintenance.
- Referral Protocols to Periodontists: Learn when and how to refer patients to specialists for advanced care and ensure smooth interdisciplinary collaboration.
- Case Studies: Review real-world periodontal cases, focusing on assessment, diagnosis, treatment outcomes, and referral scenarios.
Program Designed For:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
APRIL 24, 2025
7:30-9:30 pm EST
SHAPE SMILES EARLY:
2.0 CE credits
Space Maintenance, Early Orthodontic Interventions, and When to Refer.
Course Highlights
- Identifying Early Orthodontic Issues: Recognizing and managing early orthodontic problems.
- Space Maintainers: Indications, types, and techniques for using space maintainers.
- Fixed Appliances: Indications, placement, and management.
- Retention and Relapse: Strategies to ensure long-term stability of orthodontic results.
Program Designed For:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
- Treatment Coordinators
- Admins
MAY 23, 2025
7:30-9:30 pm EST
MASTER THE ROOT OF SUCCESS:
2.0 CE credits
Explore Endodontic Essentials, Refine Your Diagnosis and
Techniques, and Learn from Real-World Case Studies
Course Highlights
- Endodontic Basics: Understanding when, why, and how to perform endodontic treatment.
- Diagnosis and Treatment Planning: Accurate diagnosis and effective treatment planning for endodontic cases.
- Endodontic Techniques: Step-by-step guide to endodontic procedures.
- Case Studies: Review of endodontic cases with outcomes.
Program Designed For:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
JUNE 20, 2025
7:30-9:30 pm EST
REVOLUTIONIZE YOUR PRACTICE:
2.0 CE credits
Discover Advanced Partial Extraction Techniques, Explore Periodontal-
Systemic Links, and Master Gingival Recession Management
Course Highlights
- Partial Extraction Therapy: A novel approach to preserving the buccal plate.
- Advanced Techniques: Detailed review and clinical applications of partial extraction therapy.
- Systemic Health and Periodontics: Connections between periodontal disease and systemic conditions.
- Gingival Recession: Causes, prevention, and treatment options.
Program Designed For:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
JULY 18, 2025
7:30-9:30 pm EST
BE PREPARED, STAY SAFE:
2.0 CE credits
Master Medical Emergency Management in the Dental Clinic with
Expert Protocols, Equipment, Training, and Patient Safety Strategies
Course Highlights
- Recognition: Identifying common medical emergencies that can occur in a dental setting.
- Response Protocols: Step-by-step procedures for managing various types of medical emergencies.
- Equipment and Medication: Ensuring proper availability and usage of emergency medical equipment and medications.
- Training and Drills: Importance of regular training and simulation exercises for staff preparedness.
- Patient Safety: Strategies to minimize the risk of emergencies and ensure prompt intervention.
Program Designed For:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
- Treatment Coordinators
- Admins
AUGUST 22, 2025
7:30-9:30 pm EST
NAVIGATE AND RESOLVE:
2.0 CE credits
Master Conflict Management with Effective Strategies, Stress
Solutions, and a Deeper Understanding of Workplace Dynamics
Course Highlights
High performing, low stress dental practices have one key thing in common – the clinic team communicates frequently, consistently, and clearly, so that everyone on the team knows who does what, and when, to create repeatable positive work experiences. This includes both front of house, and back of house, as well as front to back and vice-versa.
Furthermore, dental schools teach little, if any, actual business communication skills and/or frameworks. Doug McCann, a renowned Leadership and Communications consultant and coach will teach strategies and key skills to help every dentist improve in office communications (ie. with assistants), and as a result, improve efficiency and decrease daily stress.
- Understanding Conflict: Types and sources of conflict in dental practice.
- Conflict Resolution Strategies: Techniques to resolve conflicts with patients, staff, and colleagues.
- Stress Management: Coping mechanisms for managing stress associated with conflict.
Program Designed For:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
- Treatment Coordinators
- Admins
SEPTEMBER 19, 2025
7:30-9:30 pm EST
PREVENTATIVE IMPLANt MANAGEMENT IN THE HYGIENE CHAIR:
2.0 CE credits
Course Highlights
- Understanding Implant and Peri-Implant Biology: Gain foundational knowledge of implant structures, osseointegration, and peri-implant tissue health.
- Identifying and Diagnosing Peri-Implant Conditions: Recognize signs of peri implant health, mucositis, and peri-implantitis through clinical and radiographic evaluations.
- Maintenance Protocols for Implants: Learn safe and effective techniques for biofilm removal, scaling, and polishing around implants using implant-safe instruments.
- Patient Education and Home Care: Develop strategies to educate patients on maintaining implant health through proper hygiene practices.
- Case Studies: Analyze real-world cases, focusing on implant maintenance, early intervention for complications, and outcomes after referral for advanced care.
Program Designed For:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
- Treatment Coordinators
SEPTEMBER 25, 2025
7:30-9:30 pm EST
ENHANCE PERIODONTAL CARE:
2.0 CE credits
From Implant Maintenance to Aesthetic Surgery and Emergency
Management, Plus Key Strategies for Patient Education
Course Highlights
- Implant Maintenance: Protocols for maintaining peri-implant health.
- Periodontal Plastic Surgery: Techniques for aesthetic periodontal procedures.
- Periodontal Emergencies: Recognizing and managing acute periodontal conditions.
- Patient Education: Educating patients about the importance of periodontal health.
Program Designed For:
- Dentists
- Registered Dental Assistants
- Registered Dental Hygienists
- Treatment Coordinators
OCTOBER 17, 2025
7:30-9:30 pm EST
Shaping the Future of
Dentistry, Together
Shaping the Future of
Dentistry, Together
At CDS University, we believe in the power of lifelong learning to drive clinical excellence, enhance patient care, and inspire professional growth. This inaugural program represents a pivotal step in our commitment to empowering every member of our team with the tools and knowledge to succeed.
By joining us on this journey, you’re not just investing in your own development—you’re
contributing to a shared mission of delivering exceptional care to patients and communities
across Canada.
Key Takeaways:
- Comprehensive, expertly curated curriculum.
- Collaborate and grow alongside peers and industry leaders.
- Be part of a culture that celebrates innovation, teamwork, and excellence.
Having issues accessing content? reach out to us for support at cdsu@cdscorp.ca